Frequently Asked Questions
Everything you need to know about your Antler UK experience.
What are your standard shipping times within the UK?
We offer standard delivery within 3-5 working days. Express next-day delivery is also available for orders placed before 2 PM Monday through Thursday.
How do I initiate a return or exchange?
You can return any unused item in its original packaging within 30 days of purchase. Simply visit our online returns portal to generate a prepaid shipping label.
Which payment methods do you accept?
We accept all major credit and debit cards, including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.
Do your products come with a quality guarantee?
Yes, all Antler UK products are covered by a comprehensive 2-year warranty against manufacturing defects to ensure you receive only the highest quality goods.
Can I track my order once it has been dispatched?
Once your order leaves our warehouse, you will receive a confirmation email containing a tracking link to monitor your delivery in real-time.
Do you offer international shipping?
Currently, we primary serve the UK market, but we do offer international shipping to select European countries. Shipping fees and times vary by location.